Located on-site is a gym, a private clinic for healthcare needs and a great recreational lounge!

Convenient On-Site Facilities

You are entitled to a full health screening yearly and in-patient/out-patient medical coverage!

Comprehensive Health Benefits

Get sponsorship for part-time studies and paid study leave.

Educational Support.

Singtel

Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities. For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities. Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future. The Group’s purpose is grounded in empowering our people to innovate better ways to connect with customers, unlock new possibilities for future businesses to thrive and foster a sense of ownership and belonging to better serve our stakeholders, partners and communities.

About Us.

<h2>Our Vision</h2>
To be a leading communications and digital services provider.
<h2>Our Mission</h2>
We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for customers, while delivering value to our stakeholders.

Our Vision and Mission.

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams! &nbsp; Make an Impact by &nbsp; DC Operations Management <ul style="margin-bottom:7.0px;margin-top:7.0px"> <li>Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA</li> <li>Lead BCP exercise and be the 1st level incident responder.</li> <li>Customer Request fulfilment and system management such as Electronic Visitation Management System</li> <li>Remote Hand support for – media management, visual inspection, reboot devices, staging room, physical connect/disconnect of HDD, network cable connectivity test, insertion of fire SFP</li> <li>Manage equipment movement, asset tagging, labelling and tracking</li> <li>Perform shift duty to support 24x7 DC Operations</li> </ul> &nbsp; DC Facilities Management <ul style="margin-bottom:7.0px;margin-top:7.0px"> <li>Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function both upstream and downstream (eg. UPS, power, temperature control, humidity, water detection sensor, etc.).</li> <li>Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System.etc) are functioning well.</li> <li>Update and maintain all DC related documentation, including reports generation where needed</li> <li>Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.</li> <li>Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.</li> <li>Coordinate maintenance and shutdowns (eg. working with vendors for DC electrical and mechanical systems)</li> </ul> &nbsp; Incident / Change / Customer Management and other requirements <ul style="margin-bottom:7.0px;margin-top:7.0px"> <li>Manage Incidents and Closure, including Root Cause Analysis on incidents</li> <li>Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance</li> <li>Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met</li> <li>Perform other duties such as access clearance, and participate in projects as required</li> </ul> &nbsp; Skills for Success <ul style="margin-bottom:7.0px;margin-top:7.0px"> <li>Diploma Holders in Electrical &amp; Electronics, Computer &amp; Communications Engineering, Information &amp; Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant 5 year working experience managing 24x7 DC Operations</li> <li>General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment</li> <li>Good communication and people management skills.</li> <li>Team player who is also able to perform independently</li> <li>Well organized and able to reschedule priorities as circumstances change &nbsp;</li> <li>Good communication skills (both verbal &amp; written)</li> <li>Analytical with good problem solving skills</li> <li>Positive attitude and Proactive</li> </ul> &nbsp; Rewards that Go Beyond <ul> <li style="text-align:justify">Flexible work arrangements </li> <li style="text-align:justify">Full suite of health and wellness benefits&nbsp; </li> <li style="text-align:justify">Ongoing training and development programs&nbsp; </li> <li style="text-align:justify">Internal mobility opportunities</li> </ul> &nbsp; Your Career Growth Starts Here. Apply Now! &nbsp; &nbsp; &nbsp;

This job is for an Associate Engineer in Data Centre Operations with a focus on sustainability and AI. You might like this job because you&#x27;ll play a crucial role in DC facilities and operations, offering room for career growth. Apply Now!

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!   Make an Impact by   DC Operations Management  

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