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<p><strong>Move fast</strong></p>
<p>It’s about moving fast in one direction together–as a company and as individuals.</p>
<p><strong>Focus on long-term impact</strong>&nbsp;</p>
<p>We emphasize long-term thinking that encourages us to extend the timeline for the impact we have.</p>
<p><strong>Build awesome things</strong></p>
<p>We push ourselves to ship things that are not just good, but also awe-inspiring.</p>
<p><strong>Live in the future</strong></p>
<p>We are early adopters of the future products we build to help people feel present together wherever they are.</p>
<p><strong>Be direct and respect your colleagues</strong></p>
<p>We create a culture where we are straightforward and willing to have hard conversations with each other.</p>
<p><strong>Meta, metamates, me</strong></p>
<p>We have a sense of responsibility for our collective success and to each other as teammates.</p>
<p><em>Source: </em><a href="https://www.metacareers.com/culture/" target="_self"><em>metacareers.com</em></a></p>
<p>&nbsp;</p>
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Our Values

<p><div class="_1n-z _6hy- _8lfs">High Priority Escalations Specialist, Global Risk Operations (Singapore) Responsibilities</div><div class="_h46 _8lfy _8lfy"><div><ul class="_1zi1 _pkr"><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Review and investigate high priority escalations across Meta’s family of apps and respond to sensitive inquiries</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Address sensitive content and ads issues, including but not limited to content relating to offensive images and writings, offensive or derogatory language, or other offensive or controversial material including graphic videos or images</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Interpret and enforce Meta’s terms of service (including but not limited to Community Standards, Advertiser &amp; Commerce Policies and Product specific guidelines)</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Be comfortable using various internal tools for escalations management and ensure tooling gaps are surfaced appropriately</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Adapt to changing requirements and scope on escalations and prioritize requests effectively</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Solve problems on Meta’s family of apps and propose creative solutions in high pressure escalations, ambiguous scenarios and work with a sense of urgency</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Showcase grace under pressure and ensure effective and timely communication with multiple internal stakeholders including but not limited to Public Policy, Core Policy, Legal, Sales, Product and Engineering</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Work in a 24/7 Global team which requires on call shifts including rotational weekends and after-hours work</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Understand the Escalations ecosystem and leverage different teams for their primary expertise as required</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Proactively and independently gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements</div></div></div></li></div><div class="_1zh- _8lfz"><li class="_l89 _l8f _l8e"><div class="_620i"></div><div></div><div style=";" class="_38io _30jd _9aou"><div class="_h46 _8lfz"><div class="_1n-_ _6hy- _8lf-">Ensure seamless collaboration with the Global team and partner cross functional teams</div></div></div></li></div></ul></div></div></p>

This job is for a High Priority Escalations Specialist at Meta. You might like this job because you&#x27;ll review critical issues, work with various teams, and propose creative solutions under pressure.

High Priority Escalations Specialist, Global Risk Operations (Singapore) ResponsibilitiesReview and investigate high priority escalations across Meta’s family of apps and respond to sensitive inquiriesAddress sensitive content and ads issues, including but not limited to content relating to offensive images and writings, offensive or derogatory language, or other offensive or controversial material including graphic videos or imagesInterpret and enforce Meta’s terms of service (including but ...

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