No meetings afternoon once a week #NoMeetingThuPMs to enable staff to focus on ideas generation or professional learning.

#NoMeetingThuPMs

In last two weeks of December employees are encouraged to avoid scheduling meetings to allow them to unwind, reflect and prepare for the upcoming year

Renew and Recharge

Partnering ThoughtFull to offer a company-wide mental wellness programme to provide on-demand mental wellness resources.

Mental Wellness Programme

StarHub

<p>StarHub is a leading homegrown Singapore company that delivers world-class communications, entertainment and digital services. With our extensive fibre and wireless infrastructure and global partnerships, we bring to people, homes and enterprises quality mobile and fixed services, a broad suite of premium content, and a diverse range of communication solutions. We develop and deliver to corporate and government clients solutions incorporating artificial intelligence, cybersecurity, data analytics, Internet of Things and robotics.&nbsp;</p>
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<p>We are committed to conducting our business in a sustainable and environmentally responsible manner. Listed on the Singapore Exchange mainboard, StarHub is a component stock of the SGX iEdge SG ESG Transparency Index, iEdge Singapore Low Carbon Index, iEdge-OCBC Singapore Low Carbon Select 50 Capped Index; as well as the FTSE4Good Index series.&nbsp;</p>
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<p>StarHub is ranked 184 in the inaugural FORTUNE Southeast Asia 500 in 2024 and is recognised as the world’s most sustainable wireless telecommunication provider on the Corporate Knights Global 100 2024.</p>
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<p>Source: <a href="https://www.linkedin.com/company/starhub/about/" target="_self">Starhub LinkedIn</a></p>

Who We Are

<p>These six StarHub culture markers are the values and principles that drive the desired behaviours and actions of employees. They guide the way StarHub operates and the manner with which employees treat each other and serve customers.</p>
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<p>The Challenger Spirit</p>
<p>Customer at the Heart</p>
<p>Simple Yet Robust</p>
<p>Own the Outcome</p>
<p>Learn Every Day</p>
<p>We are StarHub, We Connect</p>
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<p>Source: <a href="https://corporate.starhub.com/about-us/company-information/logo-and-culture.html" target="_self">Starhub</a></p>

Our Values

<p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Programme Ops Senior Executive, Enterprise Experience Solutions</b></h2> </div><div><p style="margin-bottom:11.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are looking for a Programme Ops Senior Executive, Enterprise Experience Solutions in the Enterprise Business Group (EBG).</span></p> <p style="margin-bottom:11.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As a Programme Ops Senior Executive you will collaborate with account managers, sales specialists, project managers, and the product team to be responsible for efficient service line operations along the quote to cash journey.&nbsp;</span></p> <p style="margin-bottom:11.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You’ll be required to propose efficiency improvements, establish documentation structure, and ensure project efficiency.&nbsp;</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Your main responsibilities </b></h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Independently own the programme operations role – meeting with, coordinating, and enforcing RACI matrix amongst stakeholders, as well as enhancing the customer journey.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Engage Enterprise customers on resolution of delivery, support, and migration challenges in a timely manner.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage documentation structure, including product sales collateral and resources.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure timely quotation and submission of orders, handle billing/waivers.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Oversee migration or upgrade projects</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Solutions Programme Management - Ensuring MVPs get converted to Demos, POCs and actual customers, and following up with timely order processing and invoicing. Manage payments across multiple vendors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Organise regular cadences with key stakeholders, to resolve and track operational matters</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Tracking of Sales pipeline and order book, for tracking and forecasting</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At least 5 years of programme management/operations, preferably at a software, tech, or telco company.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Industry and product knowledge of enterprise technology solutions would be advantageous</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Possess excellent communication skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Resilient individual who is able to adapt to a dynamic environment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Tertiary degree in Business Management, Engineering, Computer Science, or related fields.</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>*We regret that only shortlisted candidates will be notified.</strong></span></p></div></div></div></p>

This job is a Programme Ops Senior Executive. You might like this job because you&#x27;ll work with teams to improve how services are delivered, manage projects, and ensure happy customers. If you thrive in dynamic settings, this could be for you!

Programme Ops Senior Executive, Enterprise Experience Solutions We are looking for a Programme Ops Senior Executive, Enterprise Experience Solutions in the Enterprise Business Group (EBG). As a Programme Ops Senior Executive you will collaborate with account managers, sales specialists, project managers, and the product team to be responsible for efficient service line operations along the quote to cash journey.  You’ll be required to propose efficiency improvements, establish documentation s...

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