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Associate Director, Commercial Airlines

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This job is for an Associate Director in Commercial Airlines focusing on revenue growth and building strong partner relationships. You might like this job if you enjoy strategic planning, managing key accounts, and collaborating with industry stakeholders.

Undisclosed

Singapore, Kuala Lumpur

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

This KPI-driven role is focused on sustaining and growing revenue and profitability. It requires significant engagement with current and prospective airline partners to build strong, strategic relationships.

Responsibilities are as below:

  • Develop deep knowledge of assigned locale and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, including making contributions to market strategies for assigned locale and similar markets

  • Build and maintain partner relationships in assigned product and locale to meet and exceed assigned goals

  • Be responsible for Traveloka's key accounts in assigned locale

  • Analyze and utilize data to provide recommendations and consultations to identify and take actions on strategic opportunities in assigned locales

  • Develop and sustain strong strategic partnerships by providing insights and high-quality consulting services to relevant partners

  • Represent Traveloka in assigned locales, and establish key relationships with local authorities and influencers, including but not limited to tourism boards/bureau, associations, and conferences

  • Fully own assigned product and locale, and use comprehensive understanding to provide input to senior management and officers to develop solutions and improve process effectiveness and scalability

  • Spearhead projects in assigned locales, including but not limited to specific campaigns or partnerships

  • Ensure customer conversions through providing optimum supply offerings from partners

  • Implement scalable strategies and programs to ensure Traveloka's high standards of services to partners for customers

  • Maintain a baseline understanding of dashboards, technical integration process, and various software used to provide the appropriate support to partner'

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Requirements

To be successful in this role, you must possess:

  • Bachelor's degree in Business/Communications/Social Science from top local or overseas universities.

  • 7-10 years of experience in new sales, account management, customer success and partners management. Experience in airlines, travel or technology industry is preferable.

  • Proven understanding of market management / development, in the assigned locale.

  • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.

  • Excellent analytical skills and ability to interpret complex data to drive decision-making.

  • Excellent communication and presentation skills in English and assigned locale language, and ability to communicate effectively with clients via phone, email, and in-person, with the ability to present ideas and influence stakeholders effectively.

  • Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.

  • Demonstrate ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

  • A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.

  • Passionate about travels and making travels convenient for all diverse interests.

  • Plus point, familiar with Korean distribution system (e.g. Topaz), and have strong network with Airlines, Travel Agents, Wholesalers and Industry players in the market

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!


Job Requirements


Company Benefits

Dear Women Community

We aim to level up the full potential of Travelokans regardless of gender with reputable workshops, seminars, networking events!

Mental health support

Employee Assistance Program (EAP) is an individual counseling program in place to help support the general wellbeing of Travelokans.

Career advancement

Traveloka Academy is formed to help employees develop themselves as they build careers within Traveloka.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

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Traveloka

Southeast Asia's Leading Travel Platform Traveloka is Southeast Asia's leading travel platform, provides users access to discover and purchase a wide range of travel, local services, and financial services products. Traveloka's comprehensive product portfolio includes transport booking services such as flight tickets, bus, trains, car rental, airport transfer, as well as access to the largest and widest accommodation...