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Senior Officer, Human Relations

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This job is about being a Senior Officer in Human Relations at TDCX. You might like this job because you’ll shape employee experiences, enjoy great perks, and work with a global team to enhance careers in an innovative environment.

Undisclosed

Singapore, Central

Job Description

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?

 

  • Coordinate performance appraisal and salary review for all employees.
  • Ensure external competitiveness and internal equity among existing employees.
  • Administer employees' benefits by processing, reviewing, consolidate and coordinate initiatives, programmes, administration, claim, vendor.
  • Assist to disseminate new/updated compensation and benefit information through effective communication channels
  • Assist in compensation and benefit project to contribute on efficiency enhancement and improvement of compensation and benefit functions.
  • Prepare C and B monthly reports, analytical and statistic.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?

 

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resources, Social Sciences, Economics or Business Administration.
  • Preferable with 2 years of working experience in the related field is required for this position. However fresh graduates are welcome to apply.
  • Must be knowledgeable in the areas of local compensation, benefits and payroll practices and survey research methods and labor laws.
  • Good planning, organizing, communications, interpersonal and leadership skills.
  • Very good in MS Excel and Human Resource Management System.
  • Strong critical and analytical thinking skills.
  • Excellent verbal and written communication skills in English and the language of supporting market
About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.


Job Requirements


Company Benefits

Medical and Insurance

Comprehensive coverage for employees' health and well-being.

Learning and Development

Programs focused on career advancement, including skill development and training.

Performance Incentives

Rewards for outstanding performance.


Additional Info

Experience Level

0 - 10 Years of Experience

Job Specialisation


Company Profile

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TDCX

We’re passionate about helping brands achieve their business outcomes by providing outstanding customer experience (CX). Our global team of CX professionals excels at resolving customer issues, driving sales, and safeguarding online communities on behalf of our clients who outsource their CX needs to us. Reference: tdcx.com
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