Job Description

The Network Support Engineer role is for a StarHub Subsidiary. The Engineer will be based at StarHub Green to coordinate, manage the scope as stated below: 

-    Lead and deliver new network or tech-refresh projects, ensuring timely completion.
-    Ensure projects are delivered professionally and with quality.
-    Coordinate and work with Project Managers to properly execute the projects’ scope of work.
-    Provide regular and timely projects updates to key stakeholders.
-    Design and implement new network solutions and/or optimize the efficiency of current networks.
-    Preparation of Low-Level Design (LLD) documents and other projects documentations as required.
-    Completion of required User Acceptance Test (UAT) or relevant customer required test to with proper documentations.
-    Provide knowledge transfer to customer and other stakeholder upon completion of projects.
-    Assist Day 2 Network Team with troubleshooting for managed service customer when requested. 
-    Mentor and provide guidance to junior team members.of Word Document ]

Qualifications

- Minimum of 5 years of relevant experience in network deployment for medium to large-scale network infrastructure.
- Strong knowledge of network technologies, including routing, switching, firewalls, access networks, wireless network,  NAC, SASE, and SD-WAN.
- Proficient in configuring firewalls, routing & switching and wireless network to maximize network efficiency and security.
- Proven expertise in core switching and routing (ACP-CA – Switching/Campus or HCIP certification preferred).
- Practical experience with Huawei NCE Campus/Fabric solutions.(HCIE preferred)
- Practical experience with HPE Aruba Campus/Wireless solutions.
- Good project management, configuration, troubleshooting skills
- Good customer interaction, written and oral communication skills
- Ability to work with all levels, and ability to work and contribute in a team or individually.