Job Description

StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily.

Ready to make an impact and drive change? Join us and #BeTheChange!

Learning & Development (L&D) Senior Manager

1. Enable a skills driven workforce

• Support the rollout of StarHub’s Learning & Development plan and its embedment into key HR Functions (e.g. Performance Management, Talent Management etc.)
• Leverage HR System to identify pertinent skills gaps and learning needs
• Drive the achievement of key success metrics for Learning across Organization / Divisions
• Measure and report effectiveness of Training programmes in achieving Business goals outcomes

2. Develop Corporate Learning Framework

• Undertake Learning Needs Analysis across StarHub to identify skills strengths and gaps so that Training undertaken by StarHubbers is proactive
• Identify, build and operationalize Technical Skills Frameworks for key Job Families
• Successfully Execute StarHub’s Leadership and People Manager Programmes
• Support organization-level training programme owners (e.g. Onboarding, Cybersecurity, Design Thinking, etc.) in achieving learning outcomes
• Analyse and optimize collaboration with providers that best fit StarHub’s workforce Core and Technical Skills needs
• Identify and leverage Government Grants and Learning Initiatives to augment StarHub’s training budget to achieve Organization and Division learning goals

3. Enhance StarHub’s Culture of Learning

• Lead and run Organization level Learning Engagement Activities (e.g. Lunch & Learn)
• Plan and execute Organization-level learning programmes to build a culture of learning
• Support Divisions to build up Learning Culture through Engagement activities
• Work with stakeholders to achieve of Organization-Led and Self-Directed learning hours

Qualifications

• At least 8 years of Learning and Development experience.
• Experience in linking Learning needs with Business Outcomes
• Desire to build and drive a Skills-powered organization
• Digitally-savvy and adept with the use of digital Learning tools (e.g. LinkedIn Learning)
• Strong inter-personal and communication skills
• Experience in Instructional Design beneficial
• Working knowledge of SuccessFactors LMS beneficial