We are seeking a Technical Project Management Lead to head the TPM function within IS - DBE. This role will define and uphold the delivery standards, metrics, and practices that underpin StarHub’s digital engineering model. 

As TPM Lead, you will: 

• Manage a team of Technical Project Managers distributed across DXP domains. 

• Partner closely with IS Senior leadership, Domain & System Owners (DOs & SOs), Journey Solution Designers (SDs), Release Program Managers (RPMs), and Solution Architects (SAs). 

• Drive predictable delivery, visibility, and quality across teams aligned to StarHub’s consumer, enterprise, and operational journeys. 

Key Responsibilities 

Delivery Leadership 

• Lead and mentor a team of TPMs across multiple domains to drive either (a) agile, DevOps-based or (b) waterfall-based delivery excellence 

• Define and maintain a standardized delivery governance framework — covering sprint cadence, backlog hygiene, dependency tracking, and reporting. 

• Oversee delivery execution across DXP domains, ensuring commitments are met with predictable outcomes. 

• Lead monthly delivery health reviews, highlighting key risks, capacity challenges, and improvement opportunities. 

• Partner with Domain Owners (DXP) and Journey SDs (DBE) to balance Product, Tech Debt, and Technical Campaign backlogs across teams. 

Cross-Domain Coordination & Governance 

• Act as the central delivery integrator across DBE, ensuring synchronization between journeys, domains, and releases. 

• Collaborate with Release Program Managers (RPMs) to ensure alignment of delivery and release plans. 

• Establish and maintain a cross-domain dependency management framework with clear escalation paths. 

• Monitor delivery performance metrics (velocity, predictability, throughput) and drive corrective actions where needed. 

• Drive adoption of continuous improvement practices across all DXP squads. 

People Management & Capability Development 

• Coach and mentor TPMs, supporting their career development, skills growth, and performance reviews. 

• Foster a culture of proactive communication, accountability, and continuous learning across the TPM community. 

• Lead training sessions or playbook initiatives to strengthen agile delivery maturity, tooling proficiency, and reporting discipline. 

• Identify and recruit high-performing TPM talent aligned to StarHub’s transformation roadmap. 

Stakeholder Engagement & Communication 

• Serve as a trusted partner to senior engineering, business, and architecture leaders — ensuring transparency on delivery health and execution status. 

• Communicate program-level risks, trade-offs, and delivery decisions clearly to executive stakeholders. 

• Represent the TPM function in enterprise forums, transformation reviews, and cross-functional working groups. 

Requirements & Qualifications 

Education & Certifications 

• Bachelor’s degree in computer science, Engineering, or Information Systems. 

• Advanced certifications in Agile, DevOps, or Program Management (e.g., SAFe SPC, PMI-ACP, PgMP, CSM) preferred 

Experience 

• 12+ years of total experience in technology delivery, with at least 5 years in managing project/program teams or TPM functions. 

• Proven track record in delivering large-scale, cross-functional software or platform programs using agile and DevOps practices. 

• Experience in telecommunications, cloud platforms, or enterprise-scale digital transformation preferred. 

• Strong background in stakeholder management, dependency resolution, and performance reporting.