Job Description
Job Description
Manage and grow a portfolio of Commercial and Large Enterprise clients, driving revenue growth, retention, and customer satisfaction. Act as a trusted advisor, delivering consultative sales across StarHub’s enterprise telco solutions.
Key Responsibilities
- Own and manage assigned accounts, building strong client relationships.
- Drive new account growth, renewals, upsell, and cross-sell opportunities to maximise revenue.
- Proactively engage clients, identify needs, and deliver value-based solutions.
- Collaborate with internal teams to ensure seamless service delivery.
- Meet sales targets (revenue, order book) on a monthly and quarterly basis.
- Maintain accurate CRM pipeline, forecasts, and account records.
- Ensure SLA compliance and high customer satisfaction (NPS, KPIs).
- Handle escalations effectively and uphold service quality standards.
Qualifications
- Minimum Diploma qualification; Bachelor’s Degree is an advantage.
- At least 3 years of experience in Inside Sales, Telemarketing, or B2B Account Management.
- Prior exposure to Enterprise or Commercial B2B clients is strongly preferred.
- Experience in Telecommunications, IT, or Technology services will be an added advantage.
- Strong consultative selling skills with the ability to understand customer needs and propose suitable solutions.
We regret to inform you that only shortlisted candidates will be notified.
Job Requirements
Company Benefits
#NoMeetingThuPMs
No meetings afternoon once a week #NoMeetingThuPMs to enable staff to focus on ideas generation or professional learning.
Renew and Recharge
In last two weeks of December employees are encouraged to avoid scheduling meetings to allow them to unwind, reflect and prepare for the upcoming year
Mental Wellness Programme
Partnering ThoughtFull to offer a company-wide mental wellness programme to provide on-demand mental wellness resources.
Additional Info
Company Activity
Last active - 1 week ago
Experience Level
0 - 10 Years of Experience
Company Profile
