Job Description

Be a Part of Something BIG!

Provide dedicated IT executive support to Singtel’s Top Executives and their Personal Assistants, ensuring a seamless, reliable, and high-quality end-user computing and collaboration experience across devices, platforms, and video conferencing environments.

Make an Impact by:

• Acting as the Level 1 point of contact for escalations, working closely with service partners and Level 2 / SMEs to resolve incidents promptly

• Driving workplace modernisation to improve productivity and efficiency within the IT workplace

• Managing inventory tracking of all computing devices used by Top Executives and their PAs

• Analysing incident trends and producing reports to identify service gaps and support continuous service improvement

• Documenting and refining IT Executive Support processes to ensure they remain current and effective

• Managing the setup, commissioning, health checks, and availability of Video Conferencing systems across Singtel locations

• Supporting Top Executive meetings and events using TEAMS, ZOOM, or Webex to ensure sessions start on time and run smoothly

Skills for Success:

• NITEC or Diploma in an IT-related discipline or equivalent

• Strong hands-on troubleshooting skills across desktops, laptops, tablets, mobile devices, printers, and peripherals

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Job Requirements