Job Description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region

The Sales Lead, Air Transport is key driver in shaping NCS business in unchartered territories. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients.

With close client engagement and interaction, he/she is responsible for leading the team to drive NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in.

Beyond managing his/her own Business Centre’s sales, sold margin and revenue achievements, he/she also act as trusted client advisors to customise and sell NCS solutions and services according to the business needs of clients.

What will you do?

• Oversee and manage business accounts in his/her care
• Accountable to meet revenue, sales and profits targets set for the business unit
• Establish and manage customer relationships to ensure customer satisfaction
• Seed and grow future opportunities in the Enterprise/Commercial industry
• Manages the department and staff to ensure that talents are developed and retained
• Provide leadership and direction to team in driving the business and oversee the development of competencies and career progression of team members
• Identify and groom potential successors to key positions with the te
• Orchestrate externally and internally to create environment for successful delivery
• Assess high level conceptual design to ensure that what is sold can be delivered at the right and best margin
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
• Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
• Identify, assess and resolve complex business problems/issues and propose alternative solutions
• Identify and manage issues and risks and act as an escalation point within the account
• Manage and monitor account level risk dollar and budget; control costs to ensure maximum achievement of revenue and margin
• Manage risk and impact of change requests and assist with service request of variation order negotiation
• Work closely with the Lines of Business on project capability gaps
• Manage sub-contractors and vendor contract escalated matters
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture

The ideal candidate should possess:

• 15 years or more experience in IT or ICT Consulting industry with 8 years or more experience focusing on sales/account management in the private sectors
• Delivered projects relating to Conglomerate/MNC clients is a plus
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
• Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
• Experience managing measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client focused with strong organizational and project management skills
• PMP certification is a plus
• Ability to lead multiple team
• Degree in Engineering, Computer Science or a related discipline

Job Requirements