Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG! 

The Director, Workplace will shape and deliver Singtel’s end-to-end workplace strategy, design, and experience, ensuring workplaces are well-planned, beautifully designed, and effectively executed, while supporting evolving ways of working.

This role leads the conception and delivery of Singtel’s future workplace vision, with a flagship mandate to drive Workplace28 and the new Comcentre HQ. The incumbent will balance strategic planning, design excellence, and disciplined project delivery, while championing a consistent, user-centred workplace experience across the portfolio.

Technology and data are leveraged as enablers to support design intent, improve usability, and optimise space performance — not as ends in themselves. Working closely with Group Property, IT, People & Culture, and business leaders, the Director ensures workplaces are functional, flexible, sustainable, and aligned to business needs, from early planning through post-occupancy.

Make an Impact by

Workplace Strategy, Planning & Design Leadership

• Define Singtel’s workplace strategy and design direction, aligning business needs, growth forecasts, and ways of working
• Lead space planning, block and stacking, scenario planning, and utilisation strategies for major sites
• Establish and govern workplace design standards, guidelines, and briefs across the Group
• Ensure design outcomes balance functionality, aesthetics, flexibility, and cost effectiveness

Workplace28 & Major Project Delivery

• Provide end-to-end leadership for Workplace28 and the new Comcentre HQ, from early planning and design through construction and handover
• Translate workplace strategy into clear project scopes, design briefs, and delivery plans
• Oversee consultants, designers, contractors, and internal project teams to ensure quality, budget, timeline, and design intent are achieved
• Guide decision-making on trade-offs between design aspirations, operational practicality, and cost

Workplace Experience

• Champion a design-led, user-centred workplace experience, ensuring spaces are intuitive, inclusive, and support collaboration and focus
• Ensure workplace environments reflect Singtel’s culture, brand, and ways of working, without over-engineering solutions
• Drive post-occupancy reviews and user feedback to refine layouts, amenities, and spatial adjacencies

Technology as an Enabler

• Sponsor the thoughtful adoption of workplace technology that supports space usage, booking, navigation, and performance insights
• Partner with IT to ensure technology supports design intent and user simplicity, rather than driving complexity
• Use data to inform planning decisions, utilisation reviews, and future investments

Change Management & Stakeholder Engagement

• Lead stakeholder engagement across business units to align requirements, manage expectations, and drive adoption
• Support workplace change through clear communication, planning, and transition strategies
• Act as a trusted advisor to senior leaders on workplace planning and delivery decisions

Governance, Cost & Vendor Management

• Oversee workplace budgets, capex planning, and cost controls for workplace initiatives and projects
• Establish strong governance, reporting, and risk management across workplace delivery
• Lead vendor selection, performance management, and consultant partnerships

Sustainability & Wellbeing by Design

• Embed sustainability, wellness, and responsible design principles into workplace planning and projects
• Ensure workplaces meet relevant standards (e.g. Green Mark, WELL) while remaining practical and cost-effective

Skills for Success

• Degree in Architecture, Interior Design, Urban Planning, Real Estate, Project Management, or a related discipline.
• 12–15+ years of relevant experience in workplace strategy, planning, design management, or workplace delivery.
• Workplace planning and experience design leadership
• Space planning and block & stacking
• Data and utilization analytics
• Design management
• Project governance and execution
• Budget and vendor management
• Strategic and analytical thinking with strong execution discipline
• clear communication and influencing skills to engage with senior stakeholders

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Job Requirements