Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Support the transformation project for Singtel’s Carrier Ethernet Network (CE).
• Operate and maintain optical transmission network equipment for backhaul transmission system (e.g. SDH, PTN)
• Monitor and take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure.
• Schedule and execute pre-planned operational activities such as preventive and corrective maintenance like network device hardware and software upgrade as well as new service provisioning and network optimization. 
• Liaise and coordinate with internal stake holders, providers and partners to ensure swift and efficient resolution of faults.
• Provide impact analysis and process review on scheduled changes / faults / outage on provider and internal networks (e.g. fiber cuts, fiber diversions, hardware failure…) 
• Documenting all Incidents and events through Incident ticketing system.
• Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability.
• Deployment of best practice configurations in existing infrastructure.
• Up keeping of IP network infrastructure information and records.

Skills for Success:

• Degree or diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution. 
• Candidates with relevant working experience in the operations and management of Layer 2 transport networks of a global service provider will have added advantage.
• Knowledge of routers/switches architecture and analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
• Possess good interpersonal and communication skills.
• Self-starter and highly driven with the ability to work independently, as well as in a team.
• Goal and task oriented with good analytical skills and can delivery on tight timelines to deliver high quality outputs, effectively utilized team member to his/her full potential and motivates the team to work together in the most efficient manner.
• Willing to be available for 24 x 7 standby support and/or scheduled shift work.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Job Requirements