Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.  

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. 

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Provisioning and testing of the services
• Troubleshooting to resolve complaints or faults related to the services mentioned in Section A, through the use of in-built or external IP-enabled tools.
• Liaise with internal and external parties so that customer complaints can be resolved.
• Manage, administer and configure cyber security controls and services in Firewall, IP equipment (routers, switches, SBC, etc) and servers.
• Test, verify & implement software patches and upgrades.
• Planning and resource allocation of system to make sure key metrics of system resources are not exceeded.
• Improve and enhance on existing processes via automation or RPA
• Rotate on weekly 24x7 standby support on a monthly basis

Skills for Success: 

• Diploma in Engineering, Information Technology, Telecommunications, or a related field
• Minimum 3 years of relevant experience in Telco or networking
• Working experience in TCP/IP networking, SS7/SIP protocol, SQL, Linu
• Good communication skills and able to work as a tea

Are you ready to say hello to BIG Possibilities? 

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career! 

Job Requirements