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This job is an Air Freight Sales Manager. You might like this job because you'll be building connections, driving revenue, and staying on top of market trends in a dynamic industry while ensuring customer satisfaction and teamwork.
Undisclosed
Singapore, Singapore, Kuala Lumpur
Job Description
Responsibilities
- Business Development
- Identify and pursue new business opportunities for air freight services (exports/imports, outbound/inbound).
- Build and maintain strong relationships with key accounts, shippers, consignees, and airline partners.
- Sales Target Achievement
- Develop and execute sales strategies to achieve revenue and volume targets.
- Prepare quotations, proposals, and presentations to secure new businesses.
- Account Management
- Manage and grow existing customer accounts through regular engagement and upselling of value-added services (e.g., customs clearance, warehousing, cold chain air freight).
- Monitor customer satisfaction and resolve service issues in coordination with operations.
- Market Intelligence & Pricing
- Monitor market trends, competitors, and airline rates to stay competitive.
- Coordinate with the pricing and procurement teams to secure competitive air freight rates.
- Internal Collaboration
- Work closely with operations, customer service, and finance teams to ensure smooth execution of shipments and customer invoicing.
- Reporting
- Maintain accurate records of sales activities, customer profiles, and pipeline updates in CRM systems (like Salesforce, Zoho CRM).
- Prepare monthly sales reports and forecasts for management.
Job Requirements
Requirements
- Diploma/Degree in Logistics, Supply Chain, Business or related field.
- 5+ years experience in air freight forwarding sales (export/import) in Singapore.
- Good network with shippers, consignees, and airlines (Changi air cargo hub experience is a plus).
- Strong negotiation, communication, and presentation skills.
- Knowledge of Incoterms, customs regulations, and air cargo documentation.
Company Benefits
You rule your role
We provide you challenging work in a safe environment that inspires and nurtures top talents across Southeast Asia.
Chart your own career
Tell us how you'd like to grow, and we'll support you with the training and learning opportunities to design and implement your ideas.
Venture across functions
Our strong collaborative culture gives you the opportunity to work with and across functions.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
General Sales, Merchandising / Buyer, Telesales / Telemarketing
Company Profile
