Job Description

Marsh is a global leader in insurance broking and innovative risk management solutions. We help clients quantify and manage risk and help them unlock new growth opportunities.

Having an established presence in more than 130 countries worldwide, national and international collaboration and connectedness are at our business's core. We are relation builders at heart, both with our colleagues and our clients. Diversity and inclusion is an integral part of our culture. All this makes for fertile ground for your personal and professional development, benefitting from an environment that stimulates internal mobility.

We will count on you to:

• An international well-established company with a strong brand and strong results to match;
• Opportunity to make the difference and to work on both local and regional projects;
• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities.
• Stable employment and hybrid working model (3 compulsory days on-site)

Support Risk Management Practice Senior Client Executives with day-to-day administration and client activity on large, complex accounts including, but not limited to:

• Project manage the renewal to support the Senior Client Executive on large, complex accounts
• Prepare the Pre Renewal and Internal Strategy meeting reports, presentations and minutes.
• Prepare Renewal Questionnaires for completion by the Clients, respond to client queries and attend client meetings.
• Check renewal information is complete, correct, anomalies addressed, signed off by the Clients and distributed internally to MCO / Placement.
• Ensure claims reports are accurate and prepare loss ratio reports.
• Request / collate other Broking information required.
• Monitor risk requirements and recommendations for communication to the insurance market and clients.
• Help prepare Client presentations for local and international markets.
• Support with International ‘roadshow’ arrangements, Client defendant.
• Close-off post renewal administration and queries.
• Support with client queries, cover letters, cover confirmation, insurance summaries.
• Drive the invoicing process and credit control.
• Lead the service, retention and grow the relationships on small / medium sized business accounts.
• Work with the Marsh Business operations to drive growth within clients outside of transactional insurance.

What you need to have:

• 5 years appropriate experience in  large corporate client service delivery function within insurance area, preferably in a property and casualty focused role
• FAIS compliance:
  • Relevant formal qualification and AIISA (or similar)
  • Minimum 150 credits and have passed RE 5 Examination
• Proficiency in English & Afrikaans
• Highly developed communication and presentation skills
• Strong MS Excel skills
• Strong administratively, with good attention to detail
• Excellent negotiation skills

What makes you stand out:

• Eager to exchange, collaborate and work in a multinational network and a global company
• Think outside of the box and a can-do positive attitude

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Requirements