The Role

This position will be a team lead and responsible and supervising the soft service operations for a portfolio of Industrial buildings. You will be responsible for reviewing and approving tenant fit-out works, manage CAPEX and capital works including tender specifications.

Job Responsibilities

Leadership

• Guide team members in budgeting processes (accrual, forecasting) and support manpower resource planning. 
• Lead and inspire the team by fostering resilience, creativity, and solution-oriented thinking.
• Demonstrate foresight and strategic mindset to anticipate challenges and improve work strategies.
• Motivate and bring out the best in individuals while effectively delegating responsibilities.
• Act as a bridge between management and operational teams, ensuring alignment on direction and goals.

Operations & Maintenance

• Work closely with Technicians to plan and implement preventive maintenance and improvement works.
• Conduct regular site inspections to assess property conditions and identify necessary repairs or enhancements.
• Manage term contractors for maintenance activities, including obtaining quotations and supervising works to ensure quality performance.
• Monitor term contracts and manage costs effectively to optimize resources.

Tenant & Stakeholder Management

• Attend to tenants’ feedback promptly and maintain strong tenant-landlord relationships.
• Facilitate handover and takeover of premises, and coordinate tenancy fitting-out processes.

Procurement & Budgeting

• Coordinate and define specifications for procurement activities within the team.
• Support the Manager in the budgeting process and assist in preparing materials for credit-control and management review meetings.

Job Requirements

• Degree in Building Services, Real Estate Management or a related discipline.
• At least 5 - 6 years of relevant experiences in property management, conversant with local building codes and regulations.
• Possess sound knowledge of potential work hazards, safety procedures and public safety matters.
• Possess good working knowledge of modern building, plumbing and sanitary, as well as mechanical and electrical principles and procedures.
• Possess strong skills in accrual, forecasting, and process planning to ensure accurate financial management.
• Proficient in MS Office Applications (Word, PowerPoint and Excel). Experience working with SAP will be an added advantage.
• Certification as a Fire Safety Manager and experience in contract administration will be an added advantage.
• Excellent team player with strong initiatives, communication and interpersonal skills.

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