Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized IT experiences, and we are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the role

The Senior Manager, Workplace Technology leads the strategy and operations for deploying workplace technologies across Grab offices. This includes developing a best-in-class workplace technology roadmap and ensuring all systems are secure, scalable, and aligned with business goals. The role covers a range of technologies such as physical security systems, AV solutions, and IOTs. The ideal candidate will drive innovation to enhance employee experience, increase operational efficiency, and maintain high standards of safety and compliance. You will be reporting to the Head of Corporate IT.

Key Responsibilities:

• Strategic Product Manager: Drive the product roadmap and workplace technology strategy in partnership with stakeholders and cross-functional teams. Focus on AI-first solutions that support business goals, with emphasis on security, compliance, and scalability.
• Technology Management: Oversee the deployment, configuration, and maintenance of workplace technologies, including physical security systems, environmental sensors , AV solutions, and automation tools for building systems.
• Operations & Infrastructure Management: Lead a team to manage end-to-end workplace technology operations, including budget planning, asset lifecycle management, service delivery, and support for platforms owned by the department.
• Vendor Management: Manage technology vendors to ensure high-quality support and service delivery, in alignment with defined KPIs and SLAs.
• Compliance & Security: Ensure all workplace technologies adhere to local regulatory requirements, and internal security policies.
• Continuous Improvement & Innovation: Lead continuous improvement in workplace technology and security by leveraging emerging technologies to identify and implement innovative solutions.
• People Manager: Manage a high-performing team by assessing capacity and skills, aligning resources to business needs, and partnering with HR and leadership to support staffing decisions.

Job Requirements