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Senior Engineering Manager, Consumer Experience

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This job is a Senior Engineering Manager for Grab, leading teams to enhance the app experience for millions in Southeast Asia. You might like this job because you'll shape the future of consumer tech while empowering your team to innovate and excel!

Undisclosed

Singapore, Central

Job Description

Get to know the Opportunity

Grab is seeking a Senior Engineering Manager to lead a diverse set of teams within the Consumer experience tech family. This is a high-impact leadership role responsible for the driving user acquisition, retention, and daily engagement for millions of users across Southeast Asia.

As a leader of leaders, you will oversee a multi-team organization tasked with building the "front door" of the Grab ecosystem. Your scope includes driving Consumer Growth, our critical experience surfaces such as the Home Screen, profiles and activities and AI powered services for recommendations, building social transaction products like Groups and Communities, and steering the Consumer App Mobile Platform. Reporting to the Head of Engineering for Core Experiences, you will be a key architect of Grab’s long-term technical and product strategy.

Get to know the team

The Consumer Experience Tech Family sits at the intersection of high-scale engineering and product innovation. We are a multidisciplinary group of engineers and managers dedicated to making the Grab app intuitive, fast, and deeply personal.

Our teams handle some of the highest-traffic surfaces in the region, requiring a blend of mobile excellence, robust backend systems, and sophisticated machine learning. We value a culture of psychological safety, technical rigor, and "Grabber" spirit striving to solve complex problems that improve the lives of millions of consumers, drivers, and merchants every day.

Get to Know the Role

In this role, your impact scales through the leaders you grow and the organizational standards you set. You aren't just managing tasks; you are shaping the future of the consumer experience.

  • Strategic Leadership: You will translate high-level business goals into actionable technical roadmaps across multiple domains. You are responsible for navigating ambiguity and ensuring your teams remain aligned with Grab’s broader strategic priorities.
  • Leader of Leaders: You will directly manage and coach Engineering Managers and senior Individual Contributors. Your success is measured by your ability to build a high-performing leadership bench and foster a culture of mentorship and career growth.
  • Engineering Excellence: You will raise the bar for technical quality across your teams This involves partnering with senior technical leaders to drive architectural consistency, platformization, and long-term reliability for our mobile and backend systems.
  • Cross-Functional Partnership: You will operate as a strategic peer to Product, Design, and Data Science leadership. You will lead product discovery efforts and weigh technical trade-offs against business impact to ensure we are investing in the right areas.
  • Operational Rigor: You will oversee the operational health of your organization, leading incident response strategies at scale and ensuring that our systems are built to be resilient, cost-efficient, and performant.


Job Requirements


Company Benefits

Competitive benefits

We know that a fulfilling job is about more than just a paycheck. Yes, we offer competitive salaries, but also a whole lot more!

Flexibility

Experience true flexibility in your working environment and the way things work around here.

Career advancement

We invest in your career growth - where you'll get to develop tech that impacts everyone in the region.


Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation


Company Profile

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Grab

Inspired to make taxi rides safer in Malaysia, our Co-Founders, Anthony Tan and Hooi Ling Tan launched the "MyTeksi" app in 2012. With investment and growth, it became GrabTaxi – expanding to the Philippines and Thailand by 2013 and in 2014, it became the region's biggest e-taxi fleet in Singapore. After 10 years, Grab has expanded to 8 countries with approximately 32 million users each month. We continue to expand...