Job Description

Get to know the team:

The Grab Commercial team oversees, shapes, and grows the merchant business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community. As part of the Grab Commercial team, you will help connect Singapore customers to a wide array of merchants. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to consumers in Singapore!

Get to know the role:

• Oversee the entire merchant acquisition and onboarding process for our payments product

The Critical Tasks You Will Perform

• You will prospect, pitch, and acquire merchants onto Grab's payments solutions
• You will build partnerships with merchants, managing their performance and contribution to the Grab merchant network
• You will be accountable for merchant activity and engagement throughout their onboarding journey
• You will stay informed about market knowledge, and competitor activity, to contribute to strategies that meet market changes and merchants' requirements
• You will develop an understanding of all products and services that Grab offers
• You will handle daily merchant queries (commercial and operational) and ensure a smooth onboarding and post-onboarding process

Job Requirements