Job Description

Business Functions

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Assist Executive Director, Head of International Centre (IC) Operations in:
  • Governance, managing risk & control landscape and oversight responsibilities for the 8 ICs
  • Facilitating regionalization and standardization of projects for timely delivery
  • Staff engagement with ICsT&O teams
• Work in close partnership with Regional Operations teams and ICs T&O teams on standardization of processes and system solution
• Ensure constant engagement with ICs T&O teams to explain Head Office initiatives, understand challenges from the locations and work with various stakeholders to resolve road blocks
• Drive and guide the locations on operational risk management to ensure consistency in risk and control standards, governance structure and oversight framework
• Work with the ICs T&O on managing risk events/errors, review operations metrics, KRI and management reports submitted by the locations
• Work with Regional Operations and Tech teams on regional projects impacting ICs

Requirements

• Degree holder with at least 8 years of experience in a banking operations environment, ideally in a Risk & Control role
• Experience in Institutional Banking Group Operations products (i.e. trade finance, corporate loan) is preferred
• Strong control mindset, with an eye for detail and ability to sieve out key issues and root causes for escalation
• Strong ability to deliver under tight deadlines and ability to work under pressure
• Positive and proactive attitude to lead and to get things done
• Strong interpersonal and communication skills
• Team player with strong collaborative attitude
• Able to work with Operations teams in different geographies and timezones

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Requirements