Business Function
The Institutional Banking Group (“IBG”) provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
Responsibilities
The position is part of the Anti-Money Laundering / Know Your Customer (“AML/KYC”) – Customer Onboarding and Review (“CORE”) team within the COO Office in IBG. The CORE team is a centralized specialist team established to scale independent, quality and effective management of money laundering / terrorist financing risks during onboarding and Customer Due Diligence (“CDD”) reviews.
The Candidate is expected to lead a team responsible for KYC on higher risk entities in the Digital Asset Ecosystem and Payment Service Providers industries.
Key Responsibilities
- Directly manage a group of specialist KYC Makers and Checkers
- Provide risk guidance for complex cases and being a subject matter expert to the organization
- Perform checking of KYC cases
- Review and enhance the efficiency and effectiveness of the customer onboarding and review processes
- Instil enhanced discipline in using a data-driven approach to managing AML/KYC risks and processes
- Monitor, review AML/KYC management information (e.g., risk and efficiency indicator metrics), and report on significant deviations or execution risks identified to senior management and other stakeholders
- Participate in reviewing and providing feedback to proposed changes to IBG AML/KYC policies and procedures relating to FIG
- Build training material and operational guidelines to be adapted by sub-teams within Singapore FIG CORE
- Oversee the progress and completion of action items arising from assurance testing, internal/external audits and inspections and tagged to Singapore FIG CORE
- Work with relevant stakeholders to develop AML/KYC solutions that balance risk and regulatory requirements with the business needs and participate in ad-hoc AML/KYC projects/initiatives as necessary
Requirements
- Bachelor's degree with at least 6 years of relevant working experience, preferably with experience in both onboarding and review of corporate and/or financial institution customers in the banking industry
- Strong communicator with good written and verbal communication skills, interpersonal skills, and ability to present information in a clear and concise manner
- Strong analytical, organizational and problem-solving skills with a good sense of the business environment and attention to detail
- Experienced people manager, and strong team player with ability to foster trust and rapport with team members
- Ability to manage a diverse group of internal stakeholders to drive discussions and achieve balance between operational efficiency and risk management effectiveness
- Ability to be client centric while balancing risk and controls
- Ability to navigate complexity and ambiguity
- Experience in onboarding and review of corporate and/or financial institution customers in the banking industry (specifically KYC on higher-risk entities in Digital Asset Ecosystem and Payment Service Providers industries).
- Proficiency in data-driven approaches to managing AML/KYC risks and processes.
- Ability to monitor, review, and report on AML/KYC management information (e.g., risk and efficiency indicator metrics).
- Experience in building training material and operational guidelines.
- Understanding of IBG AML/KYC policies and procedures.
