Job Description
The Team: Digital Banking
Digital revolutions are fundamentally transforming how we live, work, and interact with the world. At DBS, we've proactively embraced this shift, positioning ourselves at the cutting edge of this new era. The Digital Banking team is pivotal to DBS's innovation strategy, spearheading our digital initiatives for consumer banking. We are responsible for building the robust foundations critical for delivering an unparalleled digital customer journey. Our passion lies in crafting seamless, secure, and truly joyful banking experiences that delight our customers.
We are looking for a visionary and driven professional to make a significant impact on our digital channels. This role offers hands-on experience in end-to-end project management, encompassing strategic requirement development, meticulous project execution, and insightful reporting and analytics to drive continuous improvement.
Responsibilities
As a key member of our Digital Banking team, you will:
- Strategic Governance Leadership: Strategize, design, and lead the comprehensive development and continuous enhancement of a robust digital governance framework for all digital platforms. This includes actively improving controls and optimizing digital governance processes to ensure unimpeachable data quality, stringent security, and full compliance with all relevant regulations, industry standards, and internal policies.
- Compliance and Assurance: Champion and drive adherence to stringent digital standards, conducting rigorous and proactive checks, reviews, and audits to ensure governance processes are consistently and effectively implemented across all digital initiatives.
- Policy Implementation & Risk Mitigation: Oversee the end-to-end implementation and ongoing maintenance of comprehensive digital governance policies, procedures, and controls. Your efforts will be crucial in mitigating digital risks, safeguarding the integrity of our digital platforms, and ensuring operational resilience.
- Cross-Functional Collaboration & Innovation: Collaborate seamlessly with diverse cross-functional teams, including product, technology, risk, and legal, to proactively identify and address potential governance gaps. You will be instrumental in implementing innovative and effective solutions that enhance DBS's overall digital governance posture.
- Performance Monitoring & Continuous Improvement: Establish and execute a robust monitoring framework to assess the effectiveness of digital governance practices. You will be responsible for providing regular, insightful reports and actionable recommendations for continuous improvement, driving a culture of excellence and adaptability.
- Subject Matter Expertise & Thought Leadership: Serve as a highly regarded subject matter expert and thought leader in digital governance within the organization. You will actively advise senior stakeholders on best practices, emerging industry trends, and regulatory changes, helping to strategically position DBS at the forefront of digital excellence.
Requirements
We are seeking a highly accomplished professional with a proven track record in digital governance and a passion for shaping the future of digital banking.
- Experience: A minimum of 10 years of progressive experience in digital governance, enterprise risk management, or compliance roles, with a strong preference for candidates from the banking or financial services industry. Experience with large-scale digital transformation projects is highly desirable.
- Technical Acumen: Deep and comprehensive understanding of digital platforms, advanced data management principles, information security frameworks, and privacy regulations (e.g., PDPA, GDPR).
- Governance Framework Expertise: Demonstrated and proven track record in successfully developing, implementing, and maturing robust governance frameworks and controls within complex organizational structures.
- Analytical & Problem-Solving Prowess: Exceptional analytical and problem-solving skills, with a keen ability to identify, assess, and strategically mitigate complex digital risks.
- Communication & Influence: Superior communication, presentation, and stakeholder management skills. The ability to effectively influence, negotiate, and collaborate with diverse cross-functional teams and senior leadership is paramount.
- Regulatory & Industry Knowledge: Extensive familiarity with relevant regulatory landscapes, industry standards, and leading best practices pertaining to digital governance, risk management, and compliance.
- Leadership & Autonomy: Proven ability to work independently, demonstrate strong initiative, and effectively lead and mentor a team of professionals, fostering a collaborative and high-performing environment.
- Educational Background: Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or Law.
