Business Function
Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
Project Management & Execution
- Understand and support end-to-end project lifecycle for regional operations initiatives related to trade products, from transaction initiation to transaction settlement, monitoring, control and closure.
- Support the Project Team to:
- Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.
- Develop detailed project plans, including timelines, resource allocation, and budget management.
- Manage project risks, issues, and changes, implementing effective mitigation strategies.
- Ensure timely and successful delivery of projects within budget and scope.
Prompt Design and Development:
- Create and refine prompts for GenAi models, ensuring clear objectives and specific instructions. This includes using techniques like role-based prompting and structured JSON formats to guide AI responses.
- Track and monitor GenAi Model output accuracy and refine prompts in accordance to improve model accuracy, enabling effective use of GenAi tools across the organization.
Prompt Optimization and Accuracy:
- Continuously monitor and refine prompts to improve the accuracy and soundness of GenAi-generated content.
- Address challenges such as insufficient model accuracy or lack of explainability by guiding models with system instructions and enhancing prompt engineering techniques.
- Tailor prompts for diverse tasks, including audit report drafting, policy knowledge base queries, and agent selection, by providing relevant context and formatting instructions.
Collaboration and Documentation:
- Work with business stakeholders and technical teams to understand requirements and translate them into effective GenAi prompts.
- Maintain a centralised repository of prompt templates and adopt best practices for various GenAi applications in accordance with bank standards.
Requirements
- Strong project management experience with a proven track record (waterfall or agile model).
- Relevant knowledge on Trade systems and experience as system end user will be advantageous
- Expertise in understanding customer requirements and translating the same into user stories, test strategy and test cases
- Possess strong written and verbal communications skills
- Demonstrates good work ethics and is able to adapt to changes and is able to deliver within tight timelines
- Highly detail oriented, organized and organizationally agile individual preferred.
- Ability to operate self-sufficiently under strategic direction
- Willingness to adapt to dynamic circumstances
- Able to work independently
- Expert with Word, Excel, Microsoft Project, PowerPoint and others project tools will be advantageous
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
