Job Description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people, capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

As part of the Premier Service Unit servicing the bank’s key VIP trade clients, to effectively perform day-to-day business operational activities which includes meeting both internal and external stakeholders’ expectations in terms of quality and turnaround time:

• Processing and Authorising of Trade Finance applications including issuance and advising of Letter of Credit, Bank-to-Bank Reimbursements, Export Negotiations, etc.
• Client servicing by means of our Trade Hotline
• Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM)
• Maintain risk & controls measures as per the established standards and minimize operational losses
• Identify and implement improvements to processes and/or procedures to increase productivity and control risks
• Support the team with ad-hoc projects such as system enhancements and bug fixes

Requirements

• Minimum 5 years of Trade Finance experience and/or prior banking experience with system knowledge of IMEX/ICE Trade/Contour and other Digital Trade platforms
• Excellent understanding of UCP rules, ISBP, URC rules, Anti-Money Laundering Guidelines, and Terrorist Financing and Sanction Regulations.
• An articulate and outgoing personality
• Applicants with prior project management, process improvement and trade finance experience are highly advantageous
• Capable of effectively working under pressure and meeting tight deadlines
• Innovative and willing to accept challenges in a dynamic environment
• Excellent written and communication skills
• Good communication skillswith excellent customer service sense
• Strong relationship building and management skills
• Strong customer and business focus with a keen awareness of risk and fraud control
• Excellent Microsoft office suite skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Requirements