Job Description:
- Assist/Lead with End to End Project/Program management and milestone management
- Ensure projects are delivered on time, with quality and within budget.
- Escalate risks on projects, like delay, increase in costs, operational risk resulting from process/system change etc
- Anticipate and analyse any impact from project initiated by business.
- Assist/Lead with User Requirement Gathering/reviews and user story documentations.
- Participate in UAT including preparation of test case plan, test scope/scripts, and testing progress monitoring
- Conduct End User Training
- Manage Root Cause Analysis on defects, as well as during identification of underlying problems.
- Propose and implement customer oriented solutions to improve overall service delivery.
- Assist management in regular processes review performed within the Wealth Operations.
- Follow DBS standards on Risk Management, Security and all Corporate Project Management methodologies
Management Reporting/Adhoc task
- Prepare daily, weekly, monthly and adhoc reporting requests including BCC, STP Numbers for area of responsibility through dashboard and scorecards
- Perform Business holiday calendars checks
- Assist with DCFC marcos updates
- Organise and co-ordinate people engagement activites such as EXSA Award, organising WMO Team bonding Events etc
- Assist with Budget and Headcount Management
- Adhoc tasks as and when assigned.
Requirements
- Degree Holder with 6-10 years of relevant project management experience in Wealth Management.
- Hands-on experience with CMCP/Finacle/Avaloq/Workflow Systems preferred.
- Experience/Knowledge in Wealth Management Operation Processes, Products and SWIFT.
- Experience in faciliating requirements gathering session and user story documentation
- Hands-on experience in UAT Management
- Experience in creating presentation decks and comfortable with presentations.
- Excellent interpersonal, written and verbal communication skills with a positive can do working attitude.
- Ability to work and cope with pressure with accuracy and commitment.
- Ability to multi-task and manage various projects elements simultaneously.
- Self-Starter, fast learner, systematic and meticulous with an eye for details.
- Highly Proficient in MS Word/Excel/Powerpoint including macros
- Able to support project implementation/cut-over during weekends
- Familiar with Agile Project Management methodology and JIRAs
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