Job Description

Summary:

We are seeking a highly motivated, forward thinking and experienced Programme Manager to join our dynamic team. This role requires stakeholder management, communication, and organizational skills, with a keen eye for detail and a commitment to delivering exceptional results. You will be responsible for the planning, execution, tracking and closure of multiple programmes simultaneously, ensuring alignment with strategic objectives. This role operates at Group Operations level.

Responsibilities

• Develop and maintain comprehensive programme plans, including terms of reference, timeline, resource allocation, KPI and communication strategies

• Track and manage programme (Future Ready Workforce, Ops Management Associate programme, RED programme, team engagement initiatives), including conducting regular programme reviews and meetings, reporting progress to senior management

• Set up regular cadences including PSC, taskforce cadence etc.

• Develop minutes / post-meeting reports (opportunity to use GenAi co-pilot to accelerate minute writing)

• Monitor progress against key performance indicators (KPIs), identifying areas for improvement and implementing corrective actions

• Manage stakeholder expectations, providing regular updates and addressing concerns effectively.

• Support cross-functional teams, fostering collaboration and effective communication among stakeholders

• Proactively identify and implement process improvements to increase efficiency and effectiveness

Requirements:

• Minimum of 5 years of experience in programme management, with a proven track record of successful programme delivery
• Demonstrated experience managing complex programmes with multiple projects and stakeholders
• Prior experience working with GenAI solutions or on GenAI projects will be an advantage
• Excellent leadership, communication, and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work effectively under pressure and manage multiple priorities
• Positive attitude, energetic, driven and resourceful
• Savvy in Microsoft Powerpoint and excel, have good presentation skills
• Strong project management, organisation, and interpersonal skills
• Able to multi-task, resourceful and willing to work in a fast-paced environment

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Job Requirements