Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Manage and maintain network automation and monitoring systems.
- Manage projects relating to automation initiatives.
- Develop programs with AI capability
- Build and maintain software programs that utilize AI for automation, predictive analytics and NLP.
- Architect and design end-to-end RAG workflows, including data ingestion, retrieval mechanisms and embedding generation.
- Work closely with stakeholders to define and align automation initiatives with business goals.
- Collaborate with network engineers and other IT teams to design and deploy network automation solutions.
- Perform periodic assessments on automation solutions/workflows to identify and implement areas for improvement and enhancement.
- Troubleshoot and implement fixes on automation issues in a timely manner to reduce interruption on service delivery.
- Write new program code using prescribed specifications.
- Analyse performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor.
- Write and maintain documentation of solutions, problems, and resolutions for future reference.
- Stay current with the latest technologies and industry trends; make recommendations for improvement.
- Identify opportunities to automate manual and repetitive tasks to improve efficiency.
- Provide risk management inputs in supporting audits and regulatory inspections/examinations.
- Create monitoring dashboard to enhance monitoring capabilities.
Requirements
- Experience with languages such as Python, Javascript, Unix programming etc… to automate tasks.
- Familiar with AI frameworks with experience with LLM orchestration, vector databases and prompt engineering
- Familiar with enhancing LLM with RAG systems
- Experience with web applications technologies (HTML, CSS, React etc.)
- Experience with IT automation tools such as Ansible.
- Experience with DevOps practices, including building and maintaining CI/CD pipelines.
- Experience with SQL and NoSQL databases.
- Experience with automating configuration and provisioning on network infrastructure such as load balancers etc…
- Advanced understanding of API (e.g REST API) integration, security protocols and automation methodologies.
- Able to develop in both Unix and Windows environment.
- Experience in coding and customization for network management and monitoring products and/or platform like Nagios, ELK Stack, Netbrain etc...
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
