Business Function
Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.
Responsibilities
- Processing and handling Trade Finance products (Import/Export/SBLC issuance)
- Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
- Ensure smooth processing of day to day transactions within stipulated Service Level Agreement
- Ensure assigned operations duties are duly performed
- Ensure adherence to Department SOP, Bank’s policies and guidelines
- Perform trade sanctions screening, LLI checks, IMB checks, identifying red flags and escalate as per Bank’s procedures
- Timely escalation of operational risks incidents
- Be customer centric and manage queries from clients effectively and provide solutions and or recommendations on trade finance matters
- Liaison with clients on unclear instructions and obtain proper documentation before execution
- Manage daily work flow to meet and exceed client expectations
- Identify areas for process improvement
- Achieve to meet Goals Setting (KPI)
- Participate in ad-hoc projects and assignments
- Participate in assigned UAT and LV for system enhancement and implementation
- Conduct transaction monitoring, follow-up on end to end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office)
- Work closely with STMO, BU, GTS and other stakeholders on the daily transactions
- Filling and archival of bills
- Perform DHL courier manifest and enveloping
Requirements
- Degree holders with at least 3 to 5 years working experience in the Trade Finance Operations within a bank, preferably in the Structured and Commodity finance environment
- Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103
- Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.
- Ability to exercise sound judgement on transaction monitoring and escalation of red flags
- Client service oriented, good working attitude and positive mindset
- Ability to work effectively, independently and a team player
- Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
- Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
