Job Description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.

Responsibilities

• Perform daily reconciliations across various systems and assets that include 
  • NCSP system vs. CDP
  • Vault vs. Issuer
  • Singapore Government Securities (SGS) bonds via MAS MT535
  • Digital Assets
• Conduct monthly Unit Trust (UT) reconciliations with various Fund Houses or Transfer Agents to ensure accurate positions.
• Execute weekly and monthly reconciliations between NCS and FundSettle positions.
• Manage the processing of audit confirmations for SFSO, which includes retrieving Statements of Holdings from internal systems.
• Provide essential support to the Reference Data team, particularly on month-end closing and during periods of high volume.
• Proactively identify opportunities and implement process improvements to enhance operational efficiency and elevate client satisfaction.
• Collaborate effectively with other departments and stakeholders to ensure the seamless delivery of services.
• Responsible for identifying and resolving operational issues and ensure timely escalation to Section Head and HOD
• Assist Team Lead in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame
• Participate in assigned UAT and LV for system enhancement and implementation

Requirements

• Good interpersonal and communication skills, acting as a key liaison between business units and support functions
• Meticulous and detail oriented with experience in driving process improvement, system implementation and operational transformation initiatives
• Ability to embed compliance and risk controls into operational processes, capable to work effectively under pressure and tight deadlines.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Requirements