Business Function
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.
Responsibilities
- Handle complex syndicated and commercial loan structures and conduct investigations as part of daily BAU handling
- Ensure day-to-day loan transactions are promptly & accurately processed and authorized within stipulated Service Level Agreement including handing of enquiries from Business Units
- Ensure all loan transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
- Extracting information from the facility agreements for loan creation and loan servicing in the core banking system
- Preparing swift massage in accordance with bankstandards (e.g. MT103, MT202, cover payments)
- Work closely within/across teams, Business Units and other stakeholders on the daily transactions
- Support Team Manager on projects/initiatives and engage the team on process improvements to achieve KPIs
- Maintain updated Standard Operating Procedures
- Timely escalation of operational risks incidents
- Participate in ad-hoc projects (including UAT/LVs) and ensuring that the assigned tasks are completed within stipulated time frame
Requirements
- Degree holder from a recognized University with minimum 2 years or above in loan operations with system knowledge in Finacle is an advantage
- Speed & Accuracy — role requires prompt processing oftransactions whilst maintaining vigilance and accuracy over the manual repairs and inputs.
- Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis and high financial exposure risk.
- Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.
- Meticulous with an eye for details and having strong operational risk management & problem-solving skills
- Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo
- Comfort with variable workload, not a fixed output per day.
- Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.
- Ability to participate in weekend/late night LVs.
- Ability to work on SG public holidays when the need arises.
- Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
