Customer Service Officer (Rotating Shifts)
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This job is for a Customer Service Officer working rotating shifts in Singapore. You might like this job because you’ll help guests and residents, maintain records, and be part of a supportive team where your friendly attitude makes a difference!
Job Description
Job ID
90375
Posted
19-Jun-2025
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management, Property Management
Location(s)
Singapore - Singapore
Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.
Responsibilities:
- Display a good disposition with warm and professional greeting to all those entering the property.
- Answers telephone line in professional manner with good phone etiquette.
- Maintains accurate records of service requests, logs of service requests and tracks the status.
- Responds promptly with accurate and comprehensive information according to the specific request.
- Provides administrative assistance to the Property Manager and members of the property management team.
- Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.
Requirements:
- Minimum O levels or other relevant professional certification.
- Experience in customer service or frontline work is a strong advantage.
- Good interpersonal and communication skills.
- Positive, friendly disposition and customer service orientated.
- Attentive to details, well organized and team player.
- Must be able to commit to rotating shifts.
Job Requirements
Company Benefits
Compensation & Benefits
Our competitive and comprehensive benefits program was designed to make sure you feel valued in your role.
Employee discount program
Discounts and benefits for a wide range of products and services, including shopping, travel, health, vehicles, technology and wireless.
Learning & Development
From day one to retirement, you’ll have access to comprehensive training to advance your career at every stage, so you'll never stop progressing.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
CBRE
CBRE Asia Pacific is an integral part of CBRE Group, the world’s largest commercial real estate services firm. Over 20,000 professionals focus on the alignment of our client’s overall business objectives with their real estate requirements.
The Asia Pacific region comprises 87 offices (excluding affiliates) across Australia, New Zealand, India, Vietnam, Japan, Indonesia, Malaysia, Thailand, Singapore, South Korea...